Two Hat

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Two Hat
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Opened: 2012 - Present
Website: Two Hat
Country: Canada

Two Hat is a company who provides online content moderation and profanity filter technology used by online communities, including Habbo, to automatically moderate the chat. The program Habbo uses is called Community Sift.

It uses machine learning to look for inappropriate topics and words said by Habbo users and replaces the text with the infamous word 'Bobba'. Some of the topics it looks for are racist. homophobic, unsafe or sensitive details (such as real life addresses, email addresses or phone numbers). Certain words relating to these topics are replaced with 'Bobba' and if needed, flagged as suspicious for the human Habbo moderators to look over and sanction the users involved.

Before this technology was available Habbo was moderated by Moderators who relied on Habbos to report these topics. With new technologies now available to automate a lot of the process the hotel can more easily be moderated 24 hours a day, and 7 days a week.

The use of the technology and concerns about the lack of human moderation on Habbo was addressed by Istanbul in February 2022 who explained how this technology was used to moderate the hotel in a news article [1]

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